Zscaler is a global cloud-based information security company that provides internet security, web security, next generation firewalls, sandboxing, SSL inspection, antivirus, vulnerability management and granular control of user activity in cloud computing, mobile and Internet of things environments

If the organisation is using Zscaler, please make sure that the two URLs below are added in the Site Whitelist and SSL Inspection:
.groups.caremonkey.com (same as the first one but with a period at the beginning)

For further help, please contact CareMonkey's support team via chat or email - support@caremonkey.com.

Did this answer your question?