The ‘Requires up to date Care Profile’ eForm setting, is an important feature to ensure that a user has completed and shared a Care Profile (medical form) with the organisation.

By selecting ‘Yes’, the parent will be required to have a care profile completed and shared with the organisation in order to respond to that particular eForm (eg. an event form where students are taken on a trip and medical and emergency data is required). 

A person will be automatically added to the medical eForm if they have not already been added.

By selecting ‘No’, the parent will not have to complete/confirm a care profile is accurate to be able to respond to that particular eForm (eg. a media consent form where medical data is not relevant). 

IMPORTANT WARNING: There are two exceptions where a care profile will not be received.

Exception 1. - The profile has been set to managed locally. In this case the parent does not use the CareMonkey system and therefore will not receive the eForm or have a care profile. Organisations must ensure that they make the necessary arrangements to collect all details and/or consent outside of the CareMonkey application. Details and instructions about managing profiles locally can be found here

Exception 2 - The profile has a tag applied for medical-opt-out. In this case the user can receive and reply to eForms but is not required to share a care profile (medical form). Details and instructions about the medical-opt-out tag can be found here. Organisations must ensure that they make the necessary arrangements to collect the required emergency and medical details and/or consent outside of the CareMonkey application. 

Administrators can easily see who does not have a care profile. Any profile in white, yellow or red will indicate a care profile has not been collected. Once collected, a profile will turn blue.

Staff can easily see who does not have a care profile as indicated by the messaging in the CareMonkey application.


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