The following scenarios are good examples where the Administrators need to manage a Care Profile on behalf of the Care Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.):

  1. Profile Owner doesn't have an internet access (for those who are living in remote areas where internet access isn't available).
  2. Profile Owner is not tech-savvy or doesn't know how to use computers or browse the internet.
  3. Profile Owner has a medical condition or disability that would prevent them from filling out a CareMonkey profile.


The following steps can be done by the organisation for these scenarios.

  1. The Administrator will need to ask the users to sign a paper consent form that also give them consent to add their details to a CareMonkey account.  
  2. Once the consent has been received, create a profile under an Administrator's account (like the Administrator would for their own child). Enter all the details on the paper form onto the CareMonkey account. Please refer to this article: How does a User create a Care Profile? (With an existing account)
  3. Upload an image or PDF of the signed paper consent form as a Private note to their profile (that way you have proof of the signature, and their details are easily still accessible for carers). Please refer to this article: How does an Administrator add Private Notes?
Did this answer your question?