To allow the Organisation's CareMonkey account to start sending out Care Profile requests, as well as any external communication to Care Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.), Administrators will need to enable messaging.

1. Login to CareMonkey.

2. Go to Settings.

3. Click on Enable messaging for Students eForms or Enable messaging for Members eForms or Enable Messaging for Participants eForms.

You will be prompted to confirm if you wish to proceed in enabling the messaging for the Students/Members/Participants eForms. Hit OK to proceed.

4. To disable again, repeat the above steps, as the menu option will now display Disable messaging for Student eForms.


  • The system will send the Profile Request Email to Profile Owners within the next hour or two after the messaging is enabled and the profiles are added to the Medical Form.
  • Administrators can check the audit trail of some of the profiles to ensure that the ¬†Profile Request Email has been sent.

Did this answer your question?