Advice and answers from the CareMonkey Team

To allow the organisation's CareMonkey account to start sending out Care Profile requests, as well as any external communication to Care Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.), administrators will need to enable messaging.

1. Login to CareMonkey.

2. Go to Tools > Enable messaging for Profiles

3. You will be prompted that enabling messaging will send out requests for the health information to Care Profile owners.

4. To disable again, repeat the above steps, as the menu option will now display Disable messaging for Profiles.


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