Advice and answers from the CareMonkey Team

There are additional questions that are not listed in the standard CareMonkey profile that an administrator would want to ask the Care Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.) about. To check the standard questions that a CareMonkey profile has has, please refer to this article: Profile Questionnaire

Additional Question Page is an eForm that an administrator can use to collect additional information from your members (for example, non-standard medical questions or profile owners' occupation details). This will be added as an additional page to the CareMonkey profiles. You can edit the questions asked at any time, and users are able to re-enter the details on these eForms whenever they see fit. Please follow the steps below to make one:

  1. Go to Tools > Organisation Settings.


2. Click Profile Request
Settings

3. Click Add Custom Field.

4. Fill out the eForm as necessary and click Save eForm. Kindly check the related articles at the bottom of this page for more details.

NOTE: Under Profile Selection, you have the option to assign this Additional Questions page to everyone in your organisation or just to selected profiles. For more information about Filtered Profiles, check the related article below.


5. On the Settings page,  tick the box to make this form visible to profile owners. Click Save and Preview.

6. From the Preview page, you can go back to the Descriptions and Questions if needed, or just click Done


You can create as many Custom Profile Questions and can even edit the order as to how it should show up upon completing the profile. See screenshot below: 

Add Custom Field - clicking this button will allow you to edit the first existing profile question.
Add Custom Field Page - clicking this button will allow you add another set of custom profile questions.


What will the Carer Profile Owners (i.e., parents, club members, adult participants, employees, etc.) see on their end?

Carer Profile Owners will receive a notification that a profile profile is incomplete when they have not complied to this eForm yet. 

They can either click the Update button in the notification to comply or click the profile and click Respond Now on the Additional Questions section.

Related articles:

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