This setting allows an organisation to set the frequency of the email reminders to be sent to the Care Profile Owners (i.e., parents, club members, adult participants, employees, etc.). Please note that doing the steps below will affect all the profiles that are not yet shared with the organisation.

To set one, please do the following steps:

1. Go to Settings.


2. Click Email/Notification Settings.

3. Look for the Frequency reminder emails  and choose any option from the drop-down list.

4. Click Save.


NOTE: When profiles are uploaded using a spreadsheet or through the Integration, the "Send Reminder Emails" of each profile will automatically be set to 5 days. To reset this, please follow these steps:

1. Go to Settings.

2. Click Email/Notification Settings.

3. Click on Reset Reminder Frequency for All Profiles.

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