CareMonkey Account

Jigs Macatangay avatar F Allan Yu avatar +1
50 articles in this collection
Written by Jigs Macatangay, Fiona Zanettin, Allan Yu and 1 other
Help for Administrators

How does an Administrator change ownership of the organisation?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator configure the Organisation Settings page?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator enable the messaging for profiles?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator configure the Frequency of the Profile Request Reminder Emails?

Allan Yu avatar
Written by Allan Yu
Updated over a week ago

How does an Administrator change the details shown in the email notifications?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator adjust frequency of Notification Emails?

Receiving too many email notifications?
Troy Westley avatar
Written by Troy Westley
Updated over a week ago

How does an Administrator create or add new Administrators?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator remove another Administrator's access?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator configure the Medical Form Settings?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator add or change the organisation's logo?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator search for Carers?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator add a Single Staff Carer?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator add Multiple Staff Carers?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator delete a Staff Carer?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

What happens to offline mobile data when a Staff Carer leaves the Organisation?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an administrator access the Parent Detail Changes?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator check the Profile Owners' details?

Allan Yu avatar
Written by Allan Yu
Updated over a week ago

How does an Administrator view the changes made by all Administrators?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator view the Profile Request Email Templates?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

What information does the Administrator see when an eForm or a Care Profile or a Group has been archived?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator view the changes made in the organisation's CareMonkey Account?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator change his/her account’s email address?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator change his/her account's password?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

What email notification the new Administrator will receive when he/she has been added to the organisation’s CareMonkey account?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator update the Frequency of Profile Update Notifications?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator opt out from receiving sign-in from new device notifications?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator manage a Care Profile on behalf of the Profile Owner?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator customise the automatic log out feature of CareMonkey?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator Delete or Close an Organisation's CareMonkey Account?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

Why do Profile Owners see a Profile Request Notification in their account while the organisation's CareMonkey account's Messaging is still disabled?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago