CareMonkey Account

44 articles in this collection
Written by Mark Valencia, Allan Yu, and Troy Westley
Help for Administrators

How does an Administrator enable the messaging for profiles?

Written by Mark Valencia
Updated over a week ago

How does an Administrator adjust frequency of Notification Emails?

Receiving too many email notifications?
Written by Troy Westley
Updated over a week ago

How does an Administrator add or change the organisation's logo?

Written by Mark Valencia
Updated over a week ago

How does an Administrator configure the Organisation Settings page?

Written by Mark Valencia
Updated over a week ago

How does an Administrator create or add new Administrators?

Written by Mark Valencia
Updated over a week ago

How does an Administrator remove another Administrator's access?

Written by Mark Valencia
Updated over a week ago

How does an Administrator change the details shown in the email notifications?

Written by Mark Valencia
Updated over a week ago

How does an Administrator configure the Medical Profile Settings?

Written by Mark Valencia
Updated over a week ago

How does an Administrator send an email to members of a Group or an eForm?

Written by Mark Valencia
Updated over a week ago

How does an Administrator search for Carers?

Written by Mark Valencia
Updated over a week ago

How does an Administrator add a Single Staff Carer?

Written by Mark Valencia
Updated over a week ago

How does an Administrator add Multiple Staff Carers?

Written by Mark Valencia
Updated over a week ago

How does an Administrator delete a Staff Carer?

Written by Mark Valencia
Updated over a week ago

What happens to offline mobile data when a Staff Carer leaves the Organisation?

Written by Mark Valencia
Updated over a week ago

How does an administrator access the Parent Detail Changes?

Written by Mark Valencia
Updated over a week ago

How does an Administrator check the Profile Owners' details?

Written by Allan Yu
Updated over a week ago

How does an Administrator view the changes made by all Administrators?

Written by Mark Valencia
Updated over a week ago

How does an Administrator view the Profile Request Email Templates?

Written by Mark Valencia
Updated over a week ago

How does an Administrator configure the Frequency of the Profile Request Reminder Emails?

Written by Allan Yu
Updated over a week ago

What information does the Administrator see when an eForm or a Care Profile or a Group has been archived?

Written by Mark Valencia
Updated over a week ago

How does an Administrator view the changes made in the organisation's CareMonkey Account?

Written by Mark Valencia
Updated over a week ago

How does an Administrator change his/her account’s email address?

Written by Mark Valencia
Updated over a week ago

How does an Administrator change his/her account's password?

Written by Mark Valencia
Updated over a week ago

What email notification the new administrator will receive when he/she has been added to the organisation’s CareMonkey account?

Written by Mark Valencia
Updated over a week ago

How does an Administrator update the Frequency of Profile Update Notifications?

Written by Mark Valencia
Updated over a week ago

How does an Administrator opt out from receiving sign-in from new device notifications?

Written by Mark Valencia
Updated over a week ago

How does an Administrator manage a Care Profile on behalf of the Profile Owner?

Written by Mark Valencia
Updated over a week ago

How does an Administrator customise the automatic log out feature of CareMonkey?

Written by Mark Valencia
Updated over a week ago

How does an Administrator Delete or Close an Organisation's CareMonkey Account?

Written by Mark Valencia
Updated over a week ago

Why do Profile Owners see a Profile Request Notification in their account while the organisation's CareMonkey account's Messaging is still disabled?

Written by Mark Valencia
Updated over a week ago