Advice and answers from the CareMonkey Team

Staff Carers (i.e., teachers, club coaches, team managers, supervisors, etc.) can view the list of profiles in a group and the responses of the Care Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.) to an eForm only if the administrator assigns them to a group or an eForm.

Once the administrator assigns a Staff Carer to a group or eForm, the Care Central page should like this. Please note that this can also be seen in the mobile app.


If the Staff Carer can't see any group or eForm, please get in touch with the administrator of the organisation to confirm the following: 

  • Staff Carer is added successfully in the system.
  • Staff Carer is added successfully to the group or eForm.
  • Staff Carer's email address entered in the system is correct.

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