Advice and answers from the CareMonkey Team

Once Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.) have completed a Care Profile, it is easy to keep it up-to-date. You will only need to log in and make changes to the profile when certain information about the individual changes. For example, a new emergency contact, updated mobile phone number, a new medical condition, an updated asthma plan and so on.

Please note: If the profile is shared with an organisation, they may ask you to log in from time to time (e.g. once per term) to confirm that details are still up-to-date. If you are receiving emails asking you to confirm that the profile is still up-to-date, this has been set/requested by the organisation.

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