Advice and answers from the CareMonkey Team

Managing a Profile Locally means that CareMonkey isn't going to be used for a specific member. Administrators can manage a profile locally that would prevent the system to send any emails or SMS to Care Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.).

Provided that the Messaging for Profiles is disabled, and you're planning on activating it but you'd like to exempt a profile from being sent a request email to, you can manage a profile locally. You can also use this in preparing a profile for future use. To do this, you can do the following steps:

1. Click the three horizontal lines icon on a Profile.

2. Click Edit Profile Request or  View/Edit Profile Request.

3. Tick the Manage this profile locally (use only if CareMonkey will not be used for this profile) and click Save.

Note: The profile colour will turn to yellow unless the profile is already being shared with your organisation (blue profile). You can click here to know more about the profile colours.

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