Care Profiles

Jigs Macatangay avatar Allan Yu avatar Troy Westley avatar
58 articles in this collection
Written by Jigs Macatangay, Allan Yu, and Troy Westley
Help for Users

How does a User create a Care Profile? (Without an existing account)

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Written by Jigs Macatangay
Updated over a week ago

How does a User create a Care Profile? (With an existing account)

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Written by Jigs Macatangay
Updated over a week ago

What to do when a User prefers to receive the profile request on a different email address?

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Written by Jigs Macatangay
Updated over a week ago

What does the "Not Shared with Anyone" error mean?

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Written by Jigs Macatangay
Updated over a week ago

How does a User complete a Profile?

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Written by Jigs Macatangay
Updated over a week ago

How does a User transfer the ownership of a profile?

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Written by Jigs Macatangay
Updated over a week ago

Profile Questionnaire

An overview of a care profile
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Written by Jigs Macatangay
Updated over a week ago

How does a User correct and change the name on the profile?

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Written by Jigs Macatangay
Updated over a week ago

How does a User add Emergency Contacts?

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Written by Jigs Macatangay
Updated over a week ago

How does a User change the order of the existing Emergency Contacts?

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Written by Allan Yu
Updated over a week ago

Why can't a user edit the email address in the "Emergency Contact" section?

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Written by Jigs Macatangay
Updated over a week ago

How does a User add or import Medical Contact Information?

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Written by Jigs Macatangay
Updated over a week ago

What does a User do if there's no doctor or specialist to include when completing a Care Profile?

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Written by Jigs Macatangay
Updated over a week ago

How does a User add Emergency Information?

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Written by Jigs Macatangay
Updated over a week ago

How does a User add and edit Medical Conditions?

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Written by Jigs Macatangay
Updated over a week ago

How does a User delete a Medical Condition?

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Written by Allan Yu
Updated over a week ago

How does a User remove an attachment from a Medical Condition?

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Written by Allan Yu
Updated over a week ago

How does a User update an Epipen or Anapen Expiry Date?

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Written by Jigs Macatangay
Updated over a week ago

How does a User add a Note to a Profile?

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Written by Jigs Macatangay
Updated over a week ago

How does a User add Other Conditions/Disabilities?

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Written by Jigs Macatangay
Updated over a week ago

How does a User print a Care Profile?

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Written by Jigs Macatangay
Updated over a week ago

How does a User delete a Care Profile?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator delete profiles from the Archives?

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Written by Jigs Macatangay
Updated over a week ago

How does a User respond to a Profile Update Notification?

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Written by Jigs Macatangay
Updated over a week ago

What to do when a User is unable to enter details for a profile?

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Written by Jigs Macatangay
Updated over a week ago

Why can't a Staff Carer access the assigned profiles from groups or eForms?

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Written by Jigs Macatangay
Updated over a week ago

How does a Staff Carer add a Private Note?

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Written by Jigs Macatangay
Updated over a week ago

How does a Staff Carer edit or delete a Private Note?

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Written by Jigs Macatangay
Updated over a week ago

What does it mean when profile is not consented?

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Written by Jigs Macatangay
Updated over a week ago

How does an Organisation keep track of who is looking at the profiles?

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Written by Jigs Macatangay
Updated over a week ago

How does a User copy the Personal Details from an existing Care Profile to a new one?

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Written by Jigs Macatangay
Updated over a week ago

How often does a User need to update profile information?

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Written by Jigs Macatangay
Updated over a week ago

How does a Staff Carer print an Action Plan?

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Written by Jigs Macatangay
Updated over a week ago
Help for Administrators

Colour Guide: Medical Condition Risk Level

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Written by Jigs Macatangay
Updated over a week ago

Guide to Profile Status Colours

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator add a single Care Profile request?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator add multiple Care Profile requests?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator do the Roll-Over Process for Schools without Integration?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator do the Roll-Over Process for Schools With Integration?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator Import the data from a spreadsheet/existing systems?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator archive multiple profiles?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator handle Split Family Issues when requesting a Care Profile?

Providing access to more than one parent.
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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator change the Profile Owner of a Shared Care Profile?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator change the email address of a pending Profile Request (With Integration)?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator change the email address of a pending Profile Request (Without Integration)?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator send a follow-up Email or SMS Reminder to a Profile Request?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator view the Duplicates Report and delete the Duplicate Profiles?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator generate a report of profiles with a medical condition?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator add Private Notes?

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Written by Jigs Macatangay
Updated over a week ago

How do Administrators add Tags?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator export the data of Care Profiles?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator view the Care Profile changes?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator print an Action Plan?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator Filter the Care Profiles?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator check the Staff Carers who viewed a Care Profile?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator manage a Profile Locally?

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Written by Jigs Macatangay
Updated over a week ago

How does an Administrator check when the Care Profiles were viewed by the Staff Carers?

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Written by Jigs Macatangay
Updated over a week ago

How can an administrator allow a parent to opt out of the medical form?

When a parent does not want to complete the care profile
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Written by Troy Westley
Updated over a week ago