Care Profiles

Alyanna A. avatar Jigs Macatangay avatar Allan Yu avatar
57 articles in this collection
Written by Alyanna A., Jigs Macatangay, and Allan Yu
Help for Users

How does a User create a Care Profile? (Without an existing account)

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a User create a Care Profile? (With an existing account)

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

What to do when a User prefers to receive the profile request on a different email address?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

What does the "Not Shared with Anyone" error mean?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a User complete a Profile?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a User transfer the ownership of a profile?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

Profile Questionnaire

An overview of a care profile
Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a User correct and change the name on the profile?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a User add Emergency Contacts?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a User change the order of the existing Emergency Contacts?

Allan Yu avatar
Written by Allan Yu
Updated over a week ago

Why can't a user edit the email address in the "Emergency Contact" section?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a User add or import Medical Contact Information?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

What does a User do if there's no doctor or specialist to include when completing a Care Profile?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does a User add Emergency Information?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does a User add and edit Medical Conditions?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a User delete a Medical Condition?

Allan Yu avatar
Written by Allan Yu
Updated over a week ago

How does a User remove an attachment from a Medical Condition?

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Written by Allan Yu
Updated over a week ago

How does a User update an Epipen or Anapen Expiry Date?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a User add a Note to a Profile?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a User add Other Conditions/Disabilities?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a User print a Care Profile?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a User delete a Care Profile?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a User respond to a Profile Update Notification?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

What to do when a User is unable to enter details for a profile?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

Why can't a Staff Carer access the assigned profiles from groups or eForms?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a Staff Carer add a Private Note?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a Staff Carer edit or delete a Private Note?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

What does it mean when profile is not consented?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does an Organisation keep track of who is looking at the profiles?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a User copy the Personal Details from an existing Care Profile to a new one?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How often does a User need to update profile information?

Alyanna A. avatar
Written by Alyanna A.
Updated over a week ago

How does a Staff Carer print an Action Plan?

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Written by Alyanna A.
Updated over a week ago
Help for Administrators

Guide to Profile Status Colours

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated this week

How does an Administrator add a single Care Profile request?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator add multiple Care Profile requests?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated this week

How does an Administrator do the Roll-Over Process for Schools without Integration?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated this week

How does an Administrator do the Roll-Over Process for Schools With Integration?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator Import the data from a spreadsheet/existing systems?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated this week

How does an Administrator archive multiple profiles?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated this week

How does an Administrator handle Split Family Issues when requesting a Care Profile?

Providing access to more than one parent.
Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator change the Profile Owner of a Shared Care Profile?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated today

How does an Administrator change the email address of a pending Profile Request (With Integration)?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated today

How does an Administrator change the email address of a pending Profile Request (Without Integration)?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated today

How does an Administrator send a follow-up Email or SMS Reminder to a Profile Request?

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Written by Jigs Macatangay
Updated today

How does an Administrator view the Duplicates Report and delete the Duplicate Profiles?

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Written by Jigs Macatangay
Updated today

How does an Administrator generate a report of profiles with a medical condition?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated today

How does an Administrator add Private Notes?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated today

How do Administrators add Tags?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated today

How does an Administrator export the data of Care Profiles?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated over a week ago

How does an Administrator view the Care Profile changes?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated today

How does an Administrator print an Action Plan?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated today

How does an Administrator Filter the Care Profiles?

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Written by Jigs Macatangay
Updated today

How does an Administrator check the Staff Carers who viewed a Care Profile?

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Written by Jigs Macatangay
Updated today

How does an Administrator manage a Profile Locally?

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Written by Jigs Macatangay
Updated today

How does an Administrator check when the Care Profiles were viewed by the Staff Carers?

Jigs Macatangay avatar
Written by Jigs Macatangay
Updated today